Monarch February Performance Metrics
March 8, 2011
March 8, 2011 - February performance metrics just released.  

Monarch Windows and Doors is proud of our performance.  In fact, we're confident we measure up amongst the best in the industry.  To prove it, we're publishing it.  We maintain strict quality, service, and performance requirements to provide you with the best all around service and support you'll find anywhere.  Follow the links below to access the metrics reports.

February 2011

Complete on-time delivery (reported weekly) 97%
Plant wide quality performance (reported monthly) 99.5%
Average days to close field service (reported monthly) 6.3 Days
Warranty and service expense as a percentage of sales (reported monthly) 0.60%