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Privacy Information

Thank you for visiting the Privacy Policy page of Monarch Windows and Doors, Inc. ("Monarch").  Monarch values your right of privacy, and wants you to feel comfortable and secure using any of our website at http://www.monarchwindows.com.  This page describes of our policy with regard to online privacy, answers frequently asked questions, and provides you with the ability to opt out of certain uses and disclosures of your personal information.  As a courtesy, this page also provides a number of useful links to third party information regarding privacy protection.  However, Monarch does not assume any responsibility for the accuracy and/or completeness of such third party information.

Your Acceptance
By visiting and/or using any of the Monarch Website, you signify your agreement to the terms and conditions of this Privacy Policy.  If you do not so agree, you should not use the Monarch Website.  Should we make any substantial changes in the way we collect and/or use any personal information we will amend this Privacy Policy, or we may email you if you have not opted out of email notifications.

Monarch Website
This Privacy Policy applies only to the Monarch Website.  Links within this site could direct you to third party websites that are not owned or controlled by Monarch.  Monarch has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites, which may employ cookies and/or collect personal information.  In addition, Monarch will not and cannot censor or edit the content of any third party site.  We encourage you to be aware when you leave the Monarch Website, and to read the privacy policy of each website that you visit.

What Type of Personal Information Do We Collect and Use?
Whenever you register , send us an email, etc, Monarch may obtain and collect personal contact information such as your name, email address, and mailing address, subject to your ability to "opt-out" of our future use or disclosure of such information.

Personal Information Maintenance & Opt-Out
If you wish to opt-out of our use and disclosure of your personal information, other than as expressly covered in this Privacy Policy, you will generally have the option to do so when you first submit your personal information via the Monarch Website.  Simply indicate your desire to opt-out by checking the appropriate box.  If you wish to amend or delete any personal information you have previously provided without opt-out, please send us a message at general@monarchwindows.com.  We will endeavor to provide a simple way to review, correct, update or remove personal information you have given us.  If you wish to stop receiving a Monarch newsletter that you have previously subscribed for, please follow the "Unsubscribe" instructions contained in each newsletter.

How Do We Use Personal Information?
Monarch may always use personal information in the following ways:

  • to enable us to respond to you generally, or to process, validate and verify requests, or
  • to perform the requested services to provide other companies with aggregate - never individual - information about our website users and aggregate usage patterns
  • to provide our own website designers with useful information for developing new features and services that meet your needs
  • to tailor your experience on our websites, showing you content we think might interest you or altering the content according to your personal preferences.

If you have not "opted-out" of our use and disclosure of your personal information, Monarch may also use personal information for its own marketing and survey purposes, and Monarch may appoint third party agents in connection with such marketing and survey efforts, subject to a confidentiality agreement concerning the personal information.  Monarch will not, however, disclose any personal information for use in connection with a third party's marketing efforts.

If you have "opted-out", Monarch will use or disclose your personal information only: (1) when legally ordered to do so by a lawful subpoena or court order, (2) if you violate or breach an agreement with Monarch, (3) if we believe you will harm the property or rights of Monarch or those of Monarch's other customers, (4) under exigent circumstances to protect the physical safety of Monarch, its employees, users or the general public.

Finally, Monarch may use information submitted as part of an online employment application to evaluate your qualifications only.

Aggregate Information
Monarch may share aggregate statistical information with business partners, sponsors or other third parties, but none of them receive individual identifying information about you.  For example, we may tell an advertiser that X number of visitors visited a certain area on a website, or that Y number of men and Z number of women filled out registration forms, but we would not disclose anything that uniquely identifies those individuals.

Unsolicited Emails Received by You
Monarch does not send unsolicited bulk emails to anyone who has requested that we do not contact them.  We send our newsletters only to those who have taken affirmative steps to subscribe.  If you have inadvertently received one of our newsletters, or if you simply wish to stop receiving them, please follow the "Unsubscribe" instructions contained in each newsletter or send a request to be unsubscribed to
webmaster@monarchwindows.com

Chat Rooms and Forums
The Monarch Website may now or in the future include chat rooms, forums, message boards, and/or news groups.  Any information that is disclosed in these areas becomes public information.  You should exercise caution before disclosing your personal information via these public venues, which you do at your own risk.  If you do so, you may receive unsolicited emails or "spam."  Monarch cannot safeguard the privacy of personal information that is disclosed online in this manner.

Our Cookies
Your browser software includes a feature called "cookies."  If enabled, cookies may store small amounts of data on your computer about your visit to the Monarch Website.  However, cookies tell us nothing about you personally unless you specifically give us additional information.  Monarch does not merge or associate our cookie information with any personally identifiable information obtained by us or from third parties.  Cookies simply assist us in tracking which of our features you like best and what content you may have viewed during past visits.  When you re-visit the Monarch Websites, cookies can enable us to customize our content according to your preferences.  We may use cookies to:
  • keep count of your return visits to the Monarch Websites
  • accumulate and report anonymous, aggregate, statistical information on website usage
  • deliver content specific to your interests or past viewing history
  • save your password so you don't have to re-enter it each time you visit our sites.

You can also disable cookies.  By modifying your browser preferences, you can accept or reject all cookies, or request a notification when a cookie is set.  For more information on how to block or filter cookies, see http://www.cookiecentral.com/faq/.

P3P (Platform for Privacy Preference) Conformance

Our cookies fully conform to the emerging P3P privacy standard, developed by the World Wide Web Consortium.  P3P provides a simple, automated way for users to control the use of personal information.  Newer browsers like Microsoft Internet Explorer 6.0 conform to the P3P standard.  At its most basic level, P3P is a standardized set of multiple-choice questions, covering all the major aspects of a website's privacy policy.  Taken together, they present a clear snapshot of how a site handles personal information. P3P-enabled browsers can "read" this snapshot automatically and compare it to the consumer's own set of privacy preferences.  P3P places privacy policies where users can find them, in a form users can understand, and, most importantly, enables users to act on what they see.

IP Addresses
Monarch does not store or record the Internet Protocol ("IP") addresses of visitors to the Monarch Website.  An IP address is a number assigned to your computer whenever you access the Internet.  An Internet Service Providers ("ISP") typically assigns a random IP addresses at the time of your dial-up.  For local area network ("LAN"), DSL, or cable modem users, an IP address may be permanently assigned to a particular computer.  We cannot determine your identity solely based upon your IP address.  Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using.  We may extract domain names from IP addresses, but we will not record or store any full IP addresses, making it impossible to trace any individual Internet user's computer.  Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, but these IP addresses are never associated with Internet users.

Computer Profiles
Monarch may also collect and accumulate other anonymous data that helps us understand and analyze the Internet experience of our visitors.  For example, we may accumulate visitor data relating to referring domain names, the type of browsers used, operating system software, screen resolutions, color capabilities, browser plug-ins, language settings, cookie preferences, search engine keywords and JavaScript enablement.  None of this information is personally identifiable and we only share this information in the aggregate, reflecting overall website or Internet usage trends, as outlined in this Privacy Policy.

Security

The Monarch Websites use physical, electronic and managerial security measures to protect the loss, misuse and alteration of information under our control.

  • We use Secure Socket Layer ("SSL") connections with 128-bit encryption for certain transactions and confidential data.  When you use a secure browser, all information you submit comes to us over the Internet in an encrypted form. Every secure page uses a digital certificate issued by a third-party certification authority.  A "site certificate" sits on all secure pages.  To view this certificate, click on the image of the closed lock or the solid key on the bottom bar of your browser window.
     
  • We monitor system and application activity logs to identify any unusual activity from authorized and/or unauthorized individuals accessing our systems and/or making changes to stored information.  We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems.
     
  • We maintain our servers in locked facilities with secure access.  Backup tapes are retrieved daily and stored by an independent company in a secure, off-site location.

The Monarch Website does not require you to set up a user ID and password unless you subscribe for some of our special services.  We recommend you do not divulge your password to anyone.  Monarch will never ask you for your password in an unsolicited telephone call or email.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk.  Once we receive your transmission, we make our best effort to ensure its security on our systems.  You can report network abuse and any risk of security violations to us by emailing webmaster@monarchwindows.com.

Children’s Online Privacy Protection
The Monarch Website comply with the Children's Online Privacy Protection Act of 1998, which protects the privacy of children using the Internet.  Monarch does not knowingly collect contact or personal information from children under 13.  The Monarch Website is not intended to solicit information of any kind from children under 13, and are designed to block our knowing acceptance of any such information.  It is possible that by fraud or deception we may receive information pertaining to children under 13.  If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us at webmaster@monarchwindows.com.

Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us at webmaster@monarchwindows.com, or at the following address:

Monarch Windows and Door, Inc.
Marketing Department
P.O. Box 249
Anniston, AL 36202

 

 
 
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